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CODE OF ETHICS
To be dedicated to CUSTOMER SATISFACTION
To maintain the HIGHEST STANDARDS of our profession
To uphold the integrity of all members of the NAPA AutoCare program
To exercise reasonable CARE FOR THE CUSTOMERS PROPERTY while in our possession
To provide a system for fair settlement of customer complaints should they occur
To obtain prior authorization and provide a price estimate for work to be performed
To perform high quality diagnostic and repair service at a fair price using quality NAPA parts |
